Platform Help Center

How to fix your hosts file

You only need to do this if you're prompted by the launcher, with an error similar to this:


To fix your hosts file:

  1. Open Notepad as administrator (right click, Run as administrator)
  2. Click File -> Open %systemroot%\System32\drivers\etc\hosts (you can copy and paste that into the "File name" box)
  3. Delete the lines that don't start with a #, then save the file (File -> Save)
  4. After that, just login as normal.

If the steps above don't fix your issue, drop by our Discord server for help:, join the #tech-help channel.


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